Refund policy
Returns & refunds
Last updated: September 5, 2026.
For every order issue, contact Imagine Supply Co at burnzzzstock@gmail.com. Imagine Supply Co operates this store. Slop Cannon is a merchandise line offered by this store. Imagine Supply Co is responsible for customer support and the remedies owed to you as the seller. We coordinate with Printful; you do not need to pursue a supplier claim yourself.
Damaged, defective or incorrect items
If an item arrives damaged, defective, misprinted or different from your order, tell us as soon as possible, preferably within 14 days after delivery. This request for prompt notice does not shorten your legal rights. Include your order number or other proof of purchase, a description, and clear photographs of the item, problem and relevant packaging. If photographs cannot reasonably show the problem, let us know so we can arrange another way to assess it.
We will arrange an appropriate replacement, refund or other remedy required by applicable law. You will not pay reasonable return costs needed to resolve our error or a confirmed fault. Keep the item until we tell you whether it needs returning; many print or quality claims can be resolved without a physical return.
Size selection, color preferences and change of mind
Our items are produced for each order. For purchases where no mandatory cancellation or return right applies, we do not offer routine returns or exchanges solely because you chose the wrong size or color or changed your mind after production began. Please use the product-specific measurements and review the selected color before ordering. An item that is faulty or materially different from its description is covered separately under the section above.
You can contact us about an exceptional request. Any voluntary arrangement, including any return postage or new-order cost, will be explained and agreed before you proceed. We do not promise that our fulfillment partner will reimburse change-of-mind returns.
Cancellations and changes
Email us immediately to request a cancellation or change. We will try to stop the order before production, but processing can begin quickly. If we can cancel it, we will refund the canceled items and any shipping charges no longer needed. We will not change the garment, artwork, size or color without your agreement. Starting production does not remove a statutory cancellation or withdrawal right where one applies.
Late, lost and delivered-but-missing parcels
Contact us promptly if delivery is overdue or tracking stops progressing, preferably within 14 days of the estimated delivery date. Confirm your delivery address and check with anyone who might have accepted the parcel. We will investigate and provide the remedy required by the circumstances and applicable law.
If tracking says delivered but the order is missing, check safe places and contact the local carrier for delivery details, then tell us what you find. We may ask for reasonable information to investigate. We will not automatically reject your claim solely because of a delivered scan, or promise a replacement before the facts are reviewed.